Monday, December 29, 2008

Communication

Communication, seems so easy--yet few people get the impact of poor communication. People don't care, and they are allowed NOT to care where I work. NOT CARING is a trait that is coveted! So, the consequences of you NOT CARING about the quality of work that you do, or caring about the kind of co-worker you are wreak havoc each and every day. Some days are worse than others. Today, no exception.

So, I've run the schedule for tomorrow and as I hurry to get my s**t done (because I have a doctor appointment) I check-out all the charts needed. When reviewing the schedule for one particular employee it is showing that 98% of her appointments are "memo"---which means they are "not confirmed". So, I ask the receptionist if she knows anything about this? To which she responds, "they're being rescheduled". I ask, so--which ones is she seeing tomorrow? Another co-worker standing there pipes in to say "none of them, and you need to go speak with "kim" because she is rearranging that schedule". I JUST LOVE TO DO MY WORK TWICE, EVEN THREE TIMES!! Miss "Kim" is conveniently on the phone--unavailable.

Seething now, the receptionist tells me "well I got an email that I assumed everyone did"? Stupid is as stupid does. That email only went to the front desk and to the admissions department. (cc: supervisor)

Maybe they'd like to pull charts from now on beings its not important that I know of any scheduling changes.

I decided (since time was running out for me) stamp them out for tomorrow and put them on the clinicians schedule like I never even noticed. When she approaches me tomorrow, I'll try to bite my tongue. I'll do the same when Miss "KIM" decides I probably should know too.

Wonder if Mr. Charles will respond to my 9:30am email asking him to verify the rumor of his leaving and --- would he share with me his last day so that I might let him know of this unfinished paperwork? Nothing today.

Finally got the attention of Dr. P. by copying the E.D. asking when I can expect one of her employee's to have their paperwork done. I've only been asking for it since October.

You mark my word, I'll be the one in trouble because I spoke up. Because I've got the balls to call them like I see them. That place will fail with the idiots they have in charge now. Once again my boss is on vacation ---but could she let me know?? Surely not!! I have to find out from someone else. (and notice her car is not in its usual parking place)

Communication....who needs it.

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